We are looking for an IT Support Technician with good problem-solving ability.
Requirements:
- Minimum 2-year experience in System Administration / Infrastructure Support roles.
- Must have knowledge about Microsoft Client – Server infrastructure.
- Must have general knowledge about Firewall and Anti-Virus solutions.
- Knowledge about Kaspersky Lab and Check Point products is a plus.
- Knowledge about Log Management / SIEM solutions is a plus.
Duties:
- Responding to the cases and troubleshooting technical issues. (Remote and on-site)
- Conducting regular health-check for customer systems.
- Monitoring customer environments.
- Managing updates and installing patches.
- Managing daily backup operations.
- Managing technical documentation.
- Performing tests and evaluations on new software and hardware.
Specific Requirements:
- Minimum 2-year experience